logo.gif MCU 4215
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Displaying the auto attendant list

You can display an overview of the configured auto attendants on the MCU:

  1. Go to Conferences.
  2. Click the Auto attendants tab.

Field Field description Usage tips
Name

The name of the auto attendant

 

Numeric ID

The number that you can dial to connect to the auto attendant

 

H.323 gatekeeper

The status of an auto attendant with respect to its gatekeeper registration. The possible states are:

  • n/a
    This auto attendant is not configured to be registered with the gatekeeper; because of this, there is no applicable registration status to show.
  • Registering
    This auto attendant is in the process of registering with the gatekeeper.
  • Deregistering
    The auto attendant is in the process of unregistering with the gatekeeper. This might occur if:
    • Gatekeeper registration has been turned off (either for that auto attendant only or for the entire MCU)
    • The configured gatekeeper has just been changed and the MCU is in the process of unregistering from the previous gatekeeper before registering its auto attendants with the new one.
  • Re-registration pending / Retry timeout
    If the MCU fails to register an auto attendant with the gatekeeper, it enters these states temporarily before re-attempting the registration.
  • <number> registered
    The auto attendant has been registered successfully with the gatekeeper and can be contacted using the number indicated.

For tips on configuring gatekeepers, see H.323 gatekeeper settings.

SIP registrar

The status of an auto attendant with respect to its SIP registration. The possible states are:

  • n/a
    This auto attendant is not configured to be registered with the SIP registrar; because of this, there is no applicable registration status to show.
  • Registering
    This auto attendant is in the process of registering with the SIP registrar.
  • Deregistering
    The auto attendant is in the process of unregistering with the SIP registrar. This might occur if:
    • SIP registration has been turned off (either for that auto attendant only or for the entire MCU)
    • The configured SIP registrar has just been changed and the MCU is in the process of unregistering from the previous SIP registrar before registering its auto attendants with the new one.
  • Re-registration pending / Retry timeout
    If the MCU fails to register an auto attendant with the SIP registrar, it enters these states temporarily before re-attempting the registration.
  • <number> registered
    The auto attendant has been registered successfully with the SIP registrar and can be contacted using the number indicated.

For tips on configuring SIP, see SIP settings.

Security

Whether a PIN has been configured to restrict access to the auto attendant

 

Calls

The total number of calls received by the auto attendant since the last restart

 

Banner

A thumbnail of the custom banner, if one has been specified

 

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